Tech_policy on Bogdan Buduroiuhttps://buduroiu.com/topics/tech_policy/Recent content in Tech_policy on Bogdan BuduroiuHugoenAll text licensed is licensed under CC BY-NC-SA 4.0 License.Sun, 23 Aug 2026 16:18:09 +0300China Ai Customer Servicehttps://buduroiu.com/links/china-ai-customer-service/Sun, 23 Aug 2026 16:18:09 +0300https://buduroiu.com/links/china-ai-customer-service/<p>I prefer interacting with <em>good</em> AI customer service agents. I appreciate having the option to talk to a human, but I&rsquo;ll probably take a subpar AI agent experience over sitting in a queue for 30 minutes only to transferred around departments anyways.</p>